GIS Technician / Transit coordinator

GIS Technician/Transit Coordinator

Town of Tillsonburg is looking for an experienced dedicated GIS Technician/Transit Coordinator to join our busy Engineering team. The successful candidate will primarily be responsible for supporting the maintenance and dissemination of GIS data for the Town’s Engineering Department having to incorporate and disseminate many forms of data for the primary purposes of asset management. 
The GIS Technician/Transit Coordinator will also be responsible for managing and coordinating the development and implementation of policies, programs, studies and initiatives related to the operation of the transit system including the monitoring of routes and schedules, forecasting demand, marketing, planning and design of transit services, analysis and evaluation of transit related activities and undertakings. Other responsibilities of this role include developing service proposals and administering transit service contracts.

This is a permanent full-time position with an excellent benefits package including immediate group benefits coverage, OMERS defined pension plan and free Employee Health Club Membership at the Tillsonburg Community Center.

Weekly hours: 40

The hourly rate : $37.33- $43.67

Responsibilities

• Coordinate GIS deliverables for various projects and programs to deliver GIS solutions in a timely and efficient manner, working in collaboration with teams, examples being online mapping and providing departmental maps/updates.
• Provide GIS editing expertise related specifically to asset management feature maintenance ensuring adherence to asset management policy in the collection of geospatial data to provide consistent, reliable information for decision making.
• Interpret, analyze and correct various forms of information required to maintain (create, modify, delete) geospatial data that is essential to core Town applications and assets.
• Maintain easement, subdivision, site plan and reference plan GIS layer using GIS to ensure the accuracy of these layers are kept at their appropriate level.
• Ensure that quality assurance for new or revised data conforms to standards laid out in service area standard operating procedures as well as the corporate GIS data collection standards
• Use GIS software to assist in data management, data analysis, and preparation of layers (i.e. Civil3D to ESRI ArcGIS, PDF etc…)
• Optimize and design transit routes to ensure appropriate coverage, scheduling and integration with other local transportation services and make recommendation for service changes.
• Provide technical advice and input for the development of annual and long-term transit service plans including impacts of new/revised routes and services.
• Develop and coordinate transit operations including the monitoring, tracking and reporting of ridership data and other reporting required to monitor service delivery of contracted service provider.
• Prepare budgets for T:Go system for inter and outer community system (FMW and Great Plains).
• Manage budget, project schedules, prepare cost estimates.
• Manage project schedules and milestones
• Maintain and update ridership and other transit data trends to support long term planning and system performance reviews.
• Develop and maintain transit fare structure and all necessary arrangements or agreements for the sale of transit system tickets.
• Prepare requests for proposals and contract documents for transit capital and operational services as required.
• Manage and monitor performance of contracted transit service providers including compliance with contract specifications and legislative requirements.
• Manage service providers to investigate and resolve complaints, receive public comments, conduct and analyze satisfaction surveys on transit program delivery.
• Act as staff liaison to the Transit Advisory Committee, transit service providers and specialized Transit Services Committees.
• Ensure compliance with the Accessibility for Ontarians with Disabilities Act and other provincial, federal and municipal legislation.
• Actively pursue marketing strategies and promotional activities to increase awareness, develop business partnerships, engage the public and user groups to increase participation and utilization of the transit service.
• Organize and assist in conducting public meetings and work with a variety of groups to determine appropriate levels of service to improve program delivery.
• Research, promote and develop public/private sector partnerships with respect to funding opportunities, economic and community development strategies and municipal operations.
• Seek third party support and opportunities for provincial and federal funding for public transit service.
• Prepare funding applications and reporting requirements to support the development and operation of transit services.
• Prepare reports to senior management, Council and others on issues related to Active and sustainable Transportation including statistical reports related to the transit function and operation.
• Provide traffic analysis and information in support of development related inquiries, safety or speeding concerns.
• Respond to high profile inquiries and complaints to resolve escalated issues/concerns. Exchanges information and addresses operating issues with external agencies, contractors, consultants, Police, Fire, Ministries, and other transit providers.
• Usual office, some periodic field work with occasional exposure to a minor level of unpleasant factors, including sitting for extended periods.
• Occasional field/site inspections.
• Some lifting.
• Travel will be required.
• Performs other duties as assigned.

Qualifications

• Three (3) year college diploma or University degree in Transportation or Civil Engineering, Transportation or Urban Planning, Business Administration, GIS/Geomatics or a related field of study.
• Up to three (3) years’ experience working in the field of transit or transportation planning, public transportation, statistical analysis and contract administration.
• Strong project and contract management skills considered an asset.
• Experience with ESRI ArcGIS, CityWide an asset.
• Strong analytical and research skills with the ability to formulate solutions.
• Ability to lead the implementation and maintenance of policies, programs and initiatives for the operation of the T:Go bus system.
• Knowledge of project/program management methodologies, techniques, applications and best practices.
• Working knowledge of applicable legislation such as the Highway Traffic Act, Accessibility for Ontarians with Disabilities Act and Ontario Health and Safety Act.
• Proven customer service and communication skills.
• Ability to take initiative and work with tight deadlines.
• Capable of carrying out duties with minimal supervision
• Strong time management and organization skills.
• Thorough working knowledge of computers and various software systems, database applications and Microsoft Office.
• Valid Class “G” driver’s license and reliable vehicle for use of Corporate business.