Secretary/Receptionist -VPCC

Position Summary The successful candidate will be working primarily morning, afternoons, evenings and weekends and the occasional weekday morning performing a number of clerical duties in support of the Centre’s operations.
Specifically, the Secretary/Receptionist will be responsible for:
• Delivering exceptional customer service to all guests and patrons of the community Centre; providing in-depth and up-to-date information on the centre’s programs, policies, events, and activities; responding to all inquiries; and registering and processing memberships and activity applications.
• Championing and promoting the Community Centre, its facilities, programming and activities to engage the public, drive interest and to increase participation and membership.
• The receptionist with cash handling responsibilities plays a critical role in ensuring accurate financial transactions, maintaining financial records, and preforming register counts to ensure accuracy and prevent discrepancies. This role requires a high level of integrity and professionalism when managing cash, debit, and credit transactions to match receipts and records.
• Compiling receipts and reports on a per shift and daily basis.
• Typing letters, flyers, and newsletters as required.
• Assisting in the maintenance of an organized and effective filing system.

Qualifications
• Secondary School Diploma combined with a minimum of six (6) months of relevant experience in a customer-facing role.
• Technical proficiency to operate computers, applications and various pieces of office equipment.
• Demonstrated ability to establish effective working relationships with fellow employees and the general public, as well as the ability to work independently as required.
• Customer-service orientation with the ability to handle difficult situations tactfully and professionally.
• Current First Aid/CPR level C

Please be advised that the successful applicant will be required to obtain at their own cost, First Aid/CPR certification and a Police Criminal Record Check.