Sales Manager

We are looking for a Sales Manager for our new Home2 Suites hotel in Woodstock as we become fully operational.

What is the job?
Sales Manager
As Sales Manager you’ll develop and set revenue sales and marketing strategies for the hotel to
ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell
hotel rooms, meeting rooms, and food and beverage through direct client contacts.
Your day to day
People
• Manage everyday activities, plan and assign work ensuring you always have the right staffing
numbers
• Train colleagues to make sure they deliver with compliance and to the standards we expect and
have the tools they need to work efficiently
• Drive a great working environment for teams to thrive – connect departments to create sense of
one team
Financial
• Hit all personal/team sales goals and maximise profitability
• Achieve budgeted revenues and personal/team sales goals and maximise profitability.
Participate in the preparation of the annual departmental operating budget, the hotel marketing
plan and business plan, and financial plans
• Help prepare the departmental budget and financial plans including the hotel marketing plan
• Create and implement sales plans that drive measurable incremental occupancy, increase
average rates, increase volume, food and beverage and banquet sales
• Produce monthly reports and sales forecasts to analyse current/potential market and sales
trends, coordinate activities to increase revenue and market share and monitor performance to
ensure actual sales meet or exceed established revenue plan
Guest Experience
• Help guests - you’ll be happy to help if someone needs assistance with a request or complaint
• Provide guests with information (example: loyalty programmes, area attractions, restaurants,
facility information) to enhance guest experience

• Develop and maintain relationships with key clients and outside contacts in order to produce group
and/or convention business, to include room sales, food & beverage sales, and catering/banquet
services
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel level departments to facilitate services agreed upon by the sales office and prospective clients 
Responsible Business
• Raise the awareness and reputation of your hotel and the brand locally
• Identify improvements to marketing activities and overall hotel sales performance and work
with other departments
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done
Accountability
This is one of the top sales and marketing jobs in a full or limited service hotel and may include
meeting space and/or catering facilities.

What we need from you 
• Bachelor’s degree / higher education qualification / equivalent in marketing or related field
• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct
supervisory experience over a sales team, or an equivalent combination of education and work
experience
• Must speak local language
• Other languages preferred

How do I deliver this?
We genuinely care about people and we show this through living out our promise of True
Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.
Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are
specific, core service skills.
• True Attitude: being caring, wanting to make a positive difference, and building genuine
connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the
confidence that they can trust you, to help and support them during their stay 

 

• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct
supervisory experience over a sales team, or an equivalent combination of education and work
experience