Front Desk Attendant - Parks and Recreation

Responsibilities:

1. Performs administrative duties for Parks and Recreation department including:

• Responds to telephone and counter inquiries,
• Receives and processes facility bookings and program registrations, using registration software,
• Shares knowledge of all programs with patrons,
• Monitors activities of public in change rooms and lobby,
• Knowledge and understanding of admission standards.

1. Performs cashier duties including:
   • Processes program registrations and fees,
   • Receives admission fees and issues admissions for programs,
   • Prepares daily cash reconciliation,
   • Prepares bank deposit slips,
   • Operates PerfectMind software and debit/credit card machine,
   • Sells merchandise.
2. Performs other facility-related duties.
3. Works with general supervision.
4. Assist customers with any concerns or questions.
5. Performs other related duties as assigned from time to time.

Qualifications:

Essential

• Grade 10 or equivalent and/or relevant experience would be considered.
• Excellent organization and time management skills.
• Excellent communication and interpersonal skills.
• Experience with computers required.

Preferred

• Minimum 1 year experience in customer service and/or cash handling or accounting experience.
• Standard First Aid with CPR-C and AED certification.
• Experience with registration software; use of PerfectMind Software considered an asset.

Working Conditions:

• Subject to frequent interruptions due to high volume of patron traffic in public office.
• Able to work flexible hours including daytime, evening, weekends, late nights and holidays, depending on the needs of the facility.
• Hours of work will not exceed forty-eight (48) hours in a two-week period in accordance with the C.U.P.E., Local 1146 – Inside Part-time Unit collective agreement.

The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply here today!
In accordance with the  Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation by contacting hr@cityofwoodstock.ca. In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Satisfactory passing of a criminal record check, employment and proof of qualifications, will be required of any successful candidate(s) for this position

The Corporation of the City of Woodstock does not require proof of vaccination status.