Administrative Support Specialist (1-year Contract)

South Easthope Mutual is a regional mutual insurance company with our head office in Tavistock, Ontario, operating as a true member owned mutual insurance provider to farms and rural homes and business for over 150 years. We are dedicated to providing member-first service, in a company that values Respect, Honesty, Reliability, Loyalty and Community.
 

We are looking for an Administrative Support Specialist to fill a 12-month contract position.
 

The successful candidate will provide administrative support to the Underwriting Department and report to the Underwriting Manager. Although this is a one-year contract position, there may be potential for extension or permanent placement based on performance and business needs.

Key Responsibilities:
• Provide data entry support for new insurance policies, policy changes and policy renewals
• Prepare letters, emails, and other written communications
• Assemble policy documentation
• Collaborate with agents, brokers, and other stakeholders to gather necessary information
• Maintain organized and up-to-date records of underwriting files and documents
• Assist in the preparation and distribution of underwriting reports and documentation
• Provide general office support across various departments within the company
• Assist with special projects as required
• Support continuous improvement initiatives within the company

Experience & Skills Required:
• Previous experience in an administrative or support role is preferred
• Proficient in Microsoft Office (Word, Excel, PowerPoint Outlook)
• Ability to quickly learn new software applications and must be familiar with office equipment
• Ability to work independently and collaboratively in a team environment
• Proactive and positive approach to customer service
• Superior verbal and written communication skills
• Strong analytical skills with attention to detail