Offsite Retail Sales Coordinator

The Offsite Retail Sales Coordinator of Thames River Melons ensures the highest level of service is provided to both employees and customers for all off-site retail sales farmers’ markets, pop-up markets, and home delivery (Market Box program). This role offers opportunities to try new things as well as incorporate your own skills, interests, and goals.

Responsibilities:

• Oversee operations for markets, pop-ups, and Market Box deliveries, including inventory, harvest/pack totals, and delivery routes
  • Coordinate with Wholesale and Barn Coordinator for inventory management
• Manage weekly communications: engage with staff, market organizers, and customers through emails, newsletters, and updates
• Provide on-the-job training, assess displays/deliveries, and offer feedback to staff
• Travel to markets and delivery locations as needed to support staff and gain hands-on experience
• Ensure consistent pricing and seamless operations across locations
• Contribute to content creation to share at farmers’ markets, subscriber engagement, and subscriber growth
• Participate in market and delivery debriefs, review notes, and provide insights for improved performance
• Analyze weekly sales data and compare performance to previous weeks and seasons
• Maintain and update the online store, subscription listings, and add-ons for Market Box deliveries
• Manage inventory for market supplies, delivery materials, and staff uniforms
• Plan and execute seasonal tasks, such as market applications, delivery processes, market box processes, wholesale account preparation, and website updates
• Collaborate on future initiatives, including online ordering programs, corporate partnerships, and custom-order options

Reporting:

This role will be independent but requires weekly (at least) meetings with supervisors and other upper management employees. Support and guidance are readily available.

• 3+ years of experience in project management, administration, sales, or a related field
• Post-secondary education in project management, sales, or a similar discipline is an asset
• Proven leadership skills, with experience managing staff and overseeing projects
• Familiarity with farmers’ markets and sales is preferred
• A passion for local farming and produce is a strong advantage
• Proficiency in email, phone communication, social media, scheduling software, Point of Sale systems, and Microsoft Office/Google Workspace
• Experience with Excel or Google Sheets is a valuable asset
• Results-driven, with a demonstrated ability to identify opportunities, develop actionable plans, and achieve goals
• Strong multitasking and time-management abilities, with a knack for problem-solving and quick decision-making.
• Excellent communication skills, with the ability to connect empathetically with both staff and customers

Thames River Melons is an equal opportunity employer that is committed to diversity, equity, accessibility, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other protected characteristic as outlined by federal, provincial, or local laws.