Adult Literacy and Basic Skills Instructor/Caseworker

As a Literacy and Basic Skills Instructor/Caseworker at the MSC you will be responsible for:

· Adult literacy instruction and basic computer and mobile device skills upgrading to students in a classroom environment

· Intake and assessment of Adult Literacy & Essential Skills students.

· Monitor and support students’ progress and complete associated documentation.

· Develop training/lesson plans and administer learning activities.

· Address volunteer tutor and student inquiries in a timely and professional manner.

· Monitor and achieve monthly Ministry targets associated with Core Measures and implement relevant strategies to ensure target success.

· Assist with recruitment and training of potential volunteer tutors.

· Monitor and support volunteer tutors and tutor/student matches.

· Data entry of client information and maintenance of client files in a Case Management system

· Develop resources and participate in promotional events for public awareness of the Adult Literacy & Basic Skills program.

· Perform clerical tasks, statistical reporting, case notes and data entry duties associated with the literacy program.

· Provide a positive and professional image optimizing service delivery satisfaction, referring inquiries to the appropriate individual, department, service, or organization, as per the established procedure.

What you bring:

· Relevant formal education/training or experience in the field of literacy or education with youth/adults

· Knowledge of Adult Learning Principles

· Strong communication, organizational, interpersonal, and team-building skills.

· Self-directed and highly capable of working unsupervised.

· Excellent Computer and Mobile Device skills

· Adherence to confidentiality and professional code of conduct

· Passion for continuous professional development