Skip to content

Water Distribution Operator

City of Woodstock
City of Woodstock
See more positions
Business Location:
Woodstock, Ontario
Position type:
Full Time
Work Place Location:
In Person
Apply by:
Expired on May 8, 2024 at 4:00pm

Job Description

Duties and Responsibilities:

  1. Inspection and maintenance of the City’s water distribution facilities and on-site material and equipment resources in accordance with required standards. 
  2. Make sure water is metered, where applicable, and looks for any cross connections.
  3. Ensure new water service connection information is provided to the office for proper record keeping and billing purposes.
  4. Make repairs and maintains watermains, water services, valves, hydrants, water meters, electronic radio transmitters, including checking for leaks and associated repairs.
  5. Prepare detailed notes and sketches of the system, interfacing with the Engineering Department record keeping system and maintains logbooks in accordance with Ministry of the Environment Conservation and Parks standards.
  6. Respond, follow up and resolve customer complaints and concerns in the distribution system.  Deal with public concerns and problems related to water system quality and pressures.
  7. Follow Ministry of the Environment regulations and standards for drinking water systems, City and County guidelines and procedures and is accountable to the Department of Public Health and Emergency Services.
  8. Enforce water use by-laws as established by the County or City. 
  9. Assist the Supervisor(s) with obtaining locates, permits, preparing traffic control plans, and notifying emergency services of road closures and loss of services.
  10. Prepare and distribute water shut-off notices in advance of planned shut downs, including making arrangements for an alternative water supply source.
  11. Use computer diagnostic equipment to perform leak detection within the distribution system and to obtain water reads and troubleshoot water meter problems.
  12. Participate in on-call duties and respond to customer emergencies.  Performs emergency work in a quick, safe manner to keep customers in service.
  13. Must be available for after-hours work for planned overtime, emergencies, and on-call duties.  Class II Operators may, if requested by the Supervisor, act as Operator in Charge (OIC) when required.
  14. Perform other duties as assigned.



  • OIT, Class I or Class II Certification in Water Distribution issued by the Ministry of the Environment, Conservation and Parks.  Class III preferred but will assess OIT, Class I and Class II candidates based on relevant experience.
  • Plumbing or construction experience and ability to operate a variety of equipment used by the Water Distribution Department are definite assets.
  • Valid Class “DZ” driver’s license with satisfactory driving abstract.
  • Excellent organization, communication, and interpersonal skills. 
  • Excellent physical condition and ability to work in adverse weather conditions.
  • Willing to obtain a Class II and III Water Distribution Operator License.


  • Class III Water Distribution Operator License

Working Conditions

  • Subject to working in all weather conditions. 
  • Works in dirty conditions and is required to do heavy lifting.
  • Subject to shift work and overtime as required.

The City of Woodstock is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results.

In accordance with the  Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Woodstock will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation by contacting In accordance with the Municipal Freedom of Information & Protection of Personal Privacy Act, personal information collected will only be used for candidate selection. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.


Not Applicable

How to Apply

Sorry, this job has expired and is no longer accepting applications.

If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Services (CES) Oxford, at 40 Metcalf Street, in Woodstock, or by phone at +1 888-439-8161. These services are free as CES Oxford is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CES Oxford’s mission is to create opportunities, via programs and support, for the empowerment of individuals.

See more job opportunities

Government of Canada logo. Employment Ontario Logo. Government of Ontario Logo

This Employment Ontario service is funded in part by the Government of Canada and the Government of Ontario.