Parts & Accessory Sales – Electric Utilities

Parts & Accessories Sales – Electric Utilities

As a company in the Timberland Group, TIMBERLAND EQUIPMENT LIMITED is a Canadian-owned, entrepreneurial, globally recognized company located in Woodstock, Ontario, where we are a fully operational facility with sales, engineering, and manufacturing departments all under one roof.

Parts & Accessory Sales – Electric Utilities

WHAT YOU GAIN FROM WORKING HERE

• Gain experience in a medium sized company who designs and builds custom equipment; a company who successfully competes with the large, multi-national corporations
• Get valuable work experience and exposure to sales, engineering and manufacturing
• Witness and be hands-on with design/build/testing of our equipment
• Gain an understanding of the full circle of design, from concept generation to market implementation and beyond
• In addition to statutory holidays and vacation, receive 5 paid holidays throughout the calendar year
• Participate in the benefits program

POSITION SUMMARY

Reporting to the General Sales Manager, the Parts & Accessory Sales is responsible for quoting, selling, and purchasing parts and accessories for the Electric Utilities division. The position summary is to be used as a guideline only and may not incorporate all functions of the job.

• Complete documentation, including sales orders and quotes for repairs, service and parts; entering information into system
• Provide telephone service, answering routine inquiries on service and products
• Maintain systems such as filing, correspondence tracking, as well as searching internal systems and/or accessing departmental information to track information
• Receive and review orders for clarity, accuracy, and completeness and input into systems
• Prepare quotes for requested parts by customer as well as spare parts lists for new builds referencing engineering drawings and part numbers
• Purchase required goods to fill sales orders generated by the Parts department
• Preparation of shipping documents & export paperwork as required
• Maintain and build relationships with current and new customers
• Respond to customer requests
• Contact customers to follow up status of order
• Actively promote the company’s parts and service business to past and new customers
• Ensure estimates of cost presented for proposals are accurate and backed up with sufficient documentation for future analysis
• Ensure scope of work is clearly identified and communicated internally to necessary departments for service work to be performed at Timberland
• Directly work with the Business Development Managers
• Assist in maintaining current and accurate price lists

ATTRIBUTES WE SEEK

• Previous inside sales experience
• Responsiveness to requests for information, proven sense of urgency
• Strong organizational skills, the ability to prioritize, and effectively manage assignments
• Proven ability to establish and maintain business relationships
• Ability to think strategically with excellent quantitative skills
• Attention to detail
• Proactive and forward thinking
• Strong computer skills in MS Office Excel, Word