Customer Service

Camp Tournesol’s mission is to inspire a lifelong love of the French language by providing an inclusive and engaging camp experience. We aim to welcome children of all backgrounds and French language levels, offering opportunities to grow in confidence and proficiency. Through fun, immersive activities, we help campers build a strong foundation in French while creating unforgettable memories.
  
We’re looking for someone to join our team in Embro that will assist us in preparing for the 2025 camp season. 

Why join Camp Tournesol Espoir? 

• Monday to Friday work schedule – weekends off!  
• Daytime work hours 
• Canada Day and Civic Holiday Off 
• Fun work environment and culture
• Career pathing
• Future Opportunities

As Customer Service, your duties and responsibilities may include some or all of the following: 

• Supporting the Recruiting Team by communicating with applicants, handling contracts and onboarding of new employees;
• Supporting customers with all inquiries and providing exceptional service; 
• Answer phone calls and emails from customers, staff; working with Zendesk software 
• Demonstrating professionalism, a positive attitude, thoughtfulness and stability in decision-making; 
• Being self-confident and able to accept and adopt constructive feedback; 
• Providing appropriate feedback to, and communication with parents or guardians whenever needed, and immediately when emergency contact with parents/guardians is required; 
• Abiding by STEM Camp policies and procedures;
• Carrying out other reasonable duty requests from any member of the Management Team; 
• Supporting and addressing camp staff concerns

What to Expect 

This is a full-time, temporary contract role that is a great opportunity for people who enjoy working with a team.  

Successful Candidates Should Possess:  

• High School Diploma or equivalent

• Inspirational and creative thinking skills 

• Proficiency with office applications, and aptitude for learning new software and systems

• Customer service-oriented mindset

• Teamwork and collaboration skills with the ability to take initiative

• Strong planning and organizational skills, with the ability to adapt to change

• The ability to anticipate problems and opportunities, and develop effective solutions 

• Excellent communication and interpersonal skills 

• Must be able to commute to workplace location, this is an in-office position

• Applicants who are Canadian Citizens and Permanent Residents will be prioritized 

  The Canada Summer Jobs program requires employees to be between the ages of 15 and 30 at the start of their employment.