Pick-Your-Own Supervisor

The Pick-Your-Own (PYO) Supervisors are customer-facing leadership roles, responsible for overseeing daily PYO operations while supporting market kitchen and food truck activities as needed. These roles act as the on-site point of contact for staff and visitors, helping ensure smooth operations, a welcoming customer experience, and strong communication between teams.

Responsibilities:

• Support and guide PYO staff during shifts
• Oversee PYO inventory: produce, packaging, and other supplies
• Model, friendly professional, customer service and support staff in handling visitor questions or concerns
• Monitor visitor flow and ensure safe respectful use of farm spaces
• Answer questions, help problem-solve, and step in when additional support is needed
• Greet customers, explain how the PYO works, hand out baskets, and go over farm rules
• Help restock produce, arrange displays, and keep the market area clean and inviting
• Weigh produce, process payments, and answer customer questions about our products
• Regularly tidy up the market, check-in stations, and washrooms to maintain a welcoming space
• Assist with additional areas of the PYO including the Kitchen and Food Truck
• Additional tasks as necessary: be collecting eggs, watering plants, pulling weeds, or helping with other small farm projects.

Schedule:

• Season: May - October
• Potential Shifts (exact schedule to be discussed):
• Morning: 8:00am – 3:00pm
• Afternoon/Evening: 3:00pm – 8:00pm

Reporting:

This role will be independent but requires weekly (at least) meetings with supervisors and other upper management employees. Support and guidance are readily available.

Location & Working Conditions:

• On site at Thames River Melons, 765875 Township Road 5, Innerkip ON
• Travel is required; having access to your own vehicle is required
• Flexibility and adaptability to changing work arrangements are essential.

Hours: Full time – 35 – 40 hours/week

• 3+ years of experience in project management, leadership, administration, sales, or a related field
• Post-secondary education in project management, sales, or a similar discipline is an asset
• Proven leadership skills, with experience managing staff and overseeing projects
• Familiarity with farmers’ markets and sales is preferred
• A passion for local farming and produce is a strong advantage
• Proficiency in email, phone communication, social media, Point of Sale systems, and Microsoft Office/Google Workspace
• Results-driven, with a demonstrated ability to identify opportunities, develop actionable plans, and achieve goals
• Strong multitasking and time-management abilities, with a knack for problem-solving and quick decision-making
• Excellent communication skills, with the ability to connect empathetically with both staff and customers
• A hardworking, determined attitude with creativity and resourcefulness
• Ability to lift and carry ~20lbs and stand for long periods of time

Thames River Melons is an equal opportunity employer that is committed to diversity, equity, accessibility, and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, or any other protected characteristic as outlined by federal, provincial, or local laws.

Compensation: To be discussed during interviews