Service Coordinator

Service Coordinator

Uvalux

At Uvalux, we don’t just supply products, we proudly provide service for salons, spas, and fitness centers across Canada. As Canada’s largest wholesale distributor in the tanning, beauty, and wellness industry, we have spent over 45 years building something special.

We are a family-owned and operated company driven by passion, innovation, and a commitment to delivering “Service From Our Heart.” Every single day, we pair industry leading products with exceptional customer care and it shows!

Now, we’re looking for our next Service Coordinator to join our growing team.

Why This Role is Exciting

If you thrive in a fast-paced environment where no two days are the same, love staying organized, and enjoy being the person who keeps everything running smoothly. This could be the perfect fit.

We’re looking for someone energetic, proactive, and solutions focused. A natural self-starter who enjoys collaborating with others, building strong relationships, and taking pride in delivering outstanding service.

As a Service Coordinator, you will be a key player on our Service and Operations team - the heartbeat of our daily operations.

What You’ll Be Doing

• Be the first point of contact for incoming service calls, providing information and technical support or coordinating with Service Support Technicians
• Schedule technicians efficiently and strategically, ensuring urgent matters are prioritized
• Manage warranty files and work closely with vendors to process parts and labor claims accurately
• Coordinate technician travel arrangements (flights, hotels, vehicle rentals)
• Process returned parts and customer credits
• Maintain accurate records, databases, and documentation
• Support project coordination and tracking
• Perform general administrative duties including data entry and filing
• Collaborate cross-functionally to ensure seamless workflow across departments
• Communicate professionally with customers, colleagues, and vendors

What You Bring

• Previous experience in an administrative or clerical role
• Strong proficiency with Microsoft Office and web-based applications
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• The ability to multitask and prioritize effectively
• Comfort working in a fast-paced, team-oriented environment
• Customer service or inventory management experience (an asset)
• Familiarity with inventory tracking systems (an asset)

Why You’ll Love Working Here

• Paid birthday off 🎉
• State-of-the-art work environment
• Competitive compensation and comprehensive benefits
• Access to cutting-edge wellness equipment
• A supportive, family-oriented culture where your contributions matter
• An opportunity to stay current on the latest trends in beauty and wellness

If you’re looking for more than just a job — if you want to be part of a company that values heart, teamwork, and excellence — we would love to meet you.

Schedule

Monday to Friday

8:00 AM – 4:30 PM

Ready to join a team that delivers service from the heart?

Apply now and become our next Service Coordinator.

1+ year in customer service, administrative support, or scheduling

Experience using office software such as Microsoft Excel, Microsoft Outlook, or Microsoft Teams

Handling phone/email communication with clients

Basic data entry and record management

Hourly 20-22