Parts Associate

Who We Are

15 Years ago, The Power Garage started out as a small family run motorcycle dealership. We have since grown into a multi-dimensional outdoors store. We are a one stop shop for all recreational enthusiasts. Helping families create memories is our core goal. We are looking for passionate team members who are hard working and looking to join a fast-paced retail environment. Customer experience and service is our number one priority.

What You Bring to the Role

• Professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
• Ability to maintain a high level of product and service knowledge.
• Natural ability to speak and engage with customers.

What You’ll Do

• Assist walk in customers & service technicians in identifying and selecting the correct powersport parts and accessories.
• Provide exceptional customer service by answering inquiries, offering product recommendations, and resolving any issues or concerns.
• Process customer orders and handle cash transactions.
• Collaborate with the service department to ensure timely delivery of parts.
• Organize and maintain pre-pulled/ordered parts for service department.
• Engaging with customers through multiple communication channels, including face-to-face, telephone, email, and web-based platforms 
• Participate in all Retail Consumer shows, client events, and “Demo Day” events.
• Utilizing cutting-edge tools like parts fiche, web-based programs, and catalogues to assist clients with their needs.
• Maintaining attractive inventory levels on our sales floor and eye-catching wall displays
• Mechanical knowledge and understanding of vehicle systems.
• Excellent communication skills with the ability to effectively pass information between vendors, technicians, and other service personnel.
• Proficient and accurate computer skills for data entry and record keeping.
• Keep working area clean and organized.
• Assist with ordering of parts to suppliers.
• All other duties as assigned.

What's In It For You

• Unlimited earning potential through commissions earned.
• Company events
• Demo units
• Benefits
• On-site parking
• Paid time off
• Store discount

What We’d Like From You

• Candidates MUST have a deep interest and passion for riding and understanding of Marine, outboards, boats and PWCs. 
• Clean Driver’s License is a MUST. 
• Excellent verbal and written communication 
• Work environment involves occupational hazards associated with working in a garage. 
• Standing/Walking for periods of up to 8 hours. 
• Lifting and/or carrying of parts and other merchandise, as required, on a regular basis.
• Understand and acknowledge weekly Parts Department Goals and Targets
• Actively pursue to meet and exceed the weekly targets.