Shift Supervisor - P191

Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries, and our very own retail convenience outlet - ON Market. You won’t get this kind of experience anywhere else!             

Duties: 

• Shift Supervisor’s primary purpose is to support management in monitoring the day-to-day activities of employees in aiding in monitoring productivity, responsibility for work and ensure that business runs smoothly, and we deliver exceptional customer service and create a positive and safe work environment for employees.
• Monitor, Plan and observe the day-today activities of employees, co-ordinates breaks, and keeps management informed of area activities and significant issues.
• Creates and provides a safe and positive work environment free of harassment and violence.
• Models company brand standards and adheres to all policies and SOP’s in a professional manner.
• Completes opening, daily and closing procedures/checklist in accordance with company policies.
• Follows all company cash handling policies and always maintains proper security of cash, and voids transaction as needed.
• Resolves customer complaints in a manner consistent with policy and with customer satisfaction in mind.
• Practices excellent food safety and sanitation practices and complies with all H&S standards.
• Places and receives product along with performing monthly inventory.
• Deliver training in different brands for new employees.
• Respond to guest injuries and property damage, complete reports and record timely to HUB/IFM