Warehouse/Delivery Associate

Major Responsibilities

• Assume the lead role in the delivery function as the driver of the delivery truck.
• Provide excellent customer service by answering questions, demonstrating features and explaining care instructions and ensuring the customer is satisfied.
• Perform onsite inspections and reports for customer concerns and warranty issues.
• Unload trucks while verifying the condition of shipment and accuracy with BOL.
• Put stock away in warehouse in designated areas and tag items for customer orders.
• Maintain cleanliness, organization and safety of the warehouse.
• Operate equipment and machines, such as forklifts, pallet jacks, etc. in a safe and professional manner.
• Maintain stock on the sales floor of large goods
• Assemble and prepare goods for merchandising
• Complete grounds, building and equipment maintenance and repairs as required.

Qualifications

• Passion for delivering exemplary customer service with a demonstrated ability to maintain effective relationships with customers.
• Experience delivering furniture or other large goods is an asset
• Valid G Driver's licence with clean driver abstract
• Ability to safely lift and carry large goods weighing up to 75 lbs.
• Strong organizational skills and detail-oriented
• Comfort with the use of computer programs, including POS software.
• Excellent verbal and written communication
• Team driven but able to work independently when required