Supervisor

Primary Responsibilities:

• Lead, train and develop up to 10 to 20 team members;
• Delegate tasks and responsibilities for all classifications;
• Ensure timely scheduling of training and development for team members;
• Promote an operating culture of exceptional value through quality and efficient service delivery;
• Provide routine coaching to engage team members and develop ownership for sustainable target achievements;
• Understand and achieve all required targets for safety, customer satisfaction, financial and operating performance;
• Ensure the customer’s value proposition is clearly understood by the onsite team and that the level of customer satisfaction is validated in the customer’s KPI’s;
• Manage team accountability and performance to maximize efficiency, ensuring that the targeted profitability is achieved;
• Utilize ADP for timesheets, data entry, and payroll;
• Implement/utilize all required companies operating platforms and systems.
• Communicate with the customer to provide support, address service requests and inquiries;
• Additional duties as assigned.

Company Name: Robinson Solutions Inc. 

Work Location: 1717 DUNDAS ST, Woodstock, ON, N4S 7V9

Title: Supervisor

Reporting to: Area Manager, Operations Manager

Position Status: Permanent Full-time

Language: English

Education, Experience, and Skills Required:

• Secondary (high) school graduation certificate
  Experience: 1 year to less than 2 years
• On site:  Work must be completed at the physical location. There is no option to work remotely.
• Work site environment: At heights, Confined spaces, Noisy, Dirty

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Manual dexterity
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Handling heavy loads