Customer Success Representative/Order Desk

Stubbe's Precast

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Business Location:
Woodstock, Ontario

Position type:
Full Time

Category:
Office / Administration Support

Work Place Location:
In Person

Apply by:
February 13, 2026 at 5:00pm

Vacancy Type:
New Position

Job Description

Reporting to the Premix Manager, we are seeking a detail-oriented and organized Customer Success Representative to join our Premix team. The ideal candidate will be responsible for processing customer orders, coordinate with logistics and production to ensure on time delivery and to ensure complete customer satisfaction.

YOUR DAY TO DAY

Processing customer orders in NetSuite. This includes verifying product, quantity, pricing, shipping dates and any other requests
Coordinate with Logistics and Production to ensure on time delivery
Ensuring customer satisfaction, coordinate with others pallet returns, delays or customer claims
Provide excellent customer service while greeting and assisting clients and customers
Courier duties
Receiving, shipping and posting mail
Ordering office supplies
Running office errands if/when applicable
Other duties as requested by management.

Education

Secondary School Diploma

Experience Required

WHAT YOU BRING:

High school diploma or equivalent required
1–3 years of experience in a customer service environment
Proficiency in accounting software (e.g., NetSuite, SAP) and/or Microsoft Excel
Strong attention to detail and accuracy in data entry
Excellent communication and customer service skills
Ability to prioritize tasks and work independently in a fast-paced environment

Compensation and Benefits

Salary Range:$50,000.00 To $65,000.00 Annually

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Services (CES) Oxford, at 40 Metcalf Street, in Woodstock, or by phone at +1 888-439-8161. These services are free as CES Oxford is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CES Oxford’s mission is to create opportunities, via programs and support, for the empowerment of individuals.

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