IT Administrator- VTCA

Vuteq Technical Center Americas is a Sales and Engineering service provider representing Vuteq and Diversity Vuteq manufacturing groups throughout North America. The Vuteq group of companies is actively engaged in automotive parts manufacturing and design and currently supplies Interior and Exterior components to General Motors, Toyota Motor Manufacturing and Honda Motor Manufacturing. Located in Woodstock, Ontario, we are proud to supply quality products and services to our customers for the past 37 years. We are a diverse team of skilled professionals, and pride ourselves in maintaining a culture that is inclusive, supportive and provides opportunities for growth.

Job Description

As a member of the VTCA Administration Department, the IT Administrator is responsible for providing information technology and digitalization support for VTCA. This position will be the point of contact for all IT related troubleshooting and tasks at VTCA and will be a direct liaison with the V-CAN IT Group. In an effort to support digitalization, this position will work with all VTCA departments to support and implement their individual digitalization projects.

Position Description

• Help desk support for VTCA; physical PC/desk phone/cellphone/printer support, such as configuring laptops, desktops, network password resets, user-based application support, installing applications, deploying replacement components and peripherals, and configuring mobile devices.
• Support sourcing and installation of new computer hardware, accessories, and software.
• System patching; manage the application and operating system updates for all end user devices within the organization deploying patches using Manage Engine, following the standard deployment schedule.
• Document various processes such as network changes when working with other IT members, tracking of IT assets when deployed or replaced.
• Miscellaneous Server administration as skill set allows, including but not limited to, email administration, file server and print server maintenance, switch configuration, and supporting backup solutions.
• Educating staff on cybersecurity best practices and phishing awareness.
• Support all VTCA departments for their individual digitalization projects by acting as an intermediary between VTCA and V-CAN IT Group.
  • Meet with VTCA team, understand their project requirements, support the review and kickoff with V-CAN IT Group, monitor progress, and support implementation.

Qualifications

Education

• Successful completion of a 2-3 year college diploma in an IT-related field is preferred

Experience

• Experience in IT Helpdesk/Desktop support is preferred
• Experience in manufacturing and/or automotive considered an asset
• Programming experience is an asset – Python, Javascript, etc.
• Database experience is an asset - PostgreSQL, MSSQL, DB2, etc.
• Must be efficient in Microsoft Word, Excel and PowerPoint

Skills and Abilities

• Actively listening to fellow team members about concerns or issues that arise due to software/hardware failures; listen to needs of the team members and develop solutions to issues.
• Ability to show versatility and resourcefulness when problem solving; develop solutions to a variety of issues.
• Strong interpersonal skills; ability to effectively communicate with team members to derive problems and determine needs
• Ability to organize priorities based on deadlines and importance of tasks
• Manage time efficiently while working on several different tasks at once
• Ability to adapt to changing demands from team members when software failure happens
• Ability to effectively work within a small group of professionals to achieve shared and personal goals
• Maintain a high level of accuracy and detail orientation when developing software systems
• Sense of creativity when developing new software to deal with multiple types of issues from team members

Other

• Must have a valid driver’s license
• Must be willing to travel to other Vuteq locations (USA, Mexico, Japan, etc.)
• Must have valid passport, or be willing to obtain

$55,000–$75,000 a year

What we offer:

• Yearly provided uniforms
• Safety shoe allowance of $160
• Prescription safety glasses
• Employer paid family benefit plan
• RRSP/DPSP Incentives
• Referral bonuses
• Extensive hands-on training
• Team appreciation lunches
• Kaizen incentive program
• Paid sick and personal time
• Paid earned day – 1/year up to 11 max.
• Paid vacation time – 2 weeks/year
• Paid company floaters at Christmas
• Community involvement opportunities
• Company events – Holiday parties, summer picnic, BBQ’s
• Stability - 37 years in Woodstock
• Paid OT for 40+ hours a week or 8+ hours a day
• Opportunities for team member growth and development