Laundry Aide

Department: Support Services / Environmental Services
Reports To: Environmental Services Manager / Support Services Supervisor
Location: Long-Term Care Home (Ontario)

Position Summary

The Laundry Aide is responsible for providing safe, efficient, and hygienic laundry services for residents of the long-term care home. This role supports resident comfort, dignity, and infection prevention by ensuring all linens and personal clothing are properly cleaned, handled, and returned in a timely manner, in accordance with Ontario Long-Term Care legislation, infection prevention standards, and workplace policies.

Key Responsibilities

Laundry Operations

• Collect, sort, wash, dry, fold, and distribute resident clothing and home linens
• Label, track, and return resident clothing accurately
• Operate laundry equipment (washers, dryers, presses) safely and efficiently
• Use appropriate detergents, chemicals, and disinfectants as per manufacturer and WHMIS guidelines
• Inspect linens and clothing for damage and report items requiring repair or replacement

Infection Prevention & Safety

• Follow infection prevention and control (IPAC) practices, including proper handling of soiled laundry
• Maintain separation of clean and soiled laundry at all times
• Adhere to Occupational Health and Safety (OH&S) standards and home policies
• Wear required personal protective equipment (PPE)

Housekeeping & Organization

• Maintain cleanliness and organization of the laundry area
• Clean and sanitize laundry equipment and workspaces
• Monitor and report supply needs (detergents, PPE, linen stock)

Resident-Centered Care

• Respect resident dignity, privacy, and personal belongings
• Respond courteously to resident and staff inquiries related to laundry services
• Work collaboratively with nursing, housekeeping, and other departments

Other Duties

• Assist with linen distribution and inventory as required
• Perform other related duties as assigned

Qualifications & Requirements

Education & Experience

• Grade 10 education or equivalent preferred
• Previous experience in laundry services, healthcare, or institutional settings considered an asset

Skills & Abilities

• Ability to follow written and verbal instructions
• Basic understanding of infection control principles
• Strong attention to detail and organization
• Ability to work independently and as part of a team
• Good communication and interpersonal skills

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift, push, and pull loads up to approximately 20–25 kg
• Manual dexterity for folding and sorting laundry

Certifications & Compliance (Ontario Requirements)

• WHMIS training (or willingness to complete upon hire)
• Infection Prevention and Control training
• Occupational Health and Safety training
• Proof of immunization as required by the Long-Term Care Homes Act
• Vulnerable Sector Check (satisfactory)

Working Conditions

• Indoor laundry facility environment
• Exposure to heat, humidity, and cleaning chemicals
• Shift work may include days, evenings, weekends, and statutory holidays

Core Competencies

• Accountability
• Teamwork
• Reliability and punctuality
• Respect for residents and coworkers
• Commitment to safety and quality service