Inside Sales Representative

About ArcelorMittal Tubular Products

ArcelorMittal Tubular Products is the world’s largest steel producer. We use the most innovative technology to create the steels tomorrow’s world will be made of. Every day over 190,000 of our talented people, located in over 60 countries, push the boundaries of digitalization and use advanced technology to create a world that is stronger, faster and smarter. To help make this possible, they know they can depend on the support and training that a company of our scope and scale can provide.

Who are we looking for?

At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief. Joining ArcelorMittal means committing to our shared goal of zero incidents and a safe workplace for all. As an Inside Sales Representative, you will manage a group of customer accounts within a market segment by supporting a broad range of customer service needs in support of department goals.

This position is a permanent, full-time role, to fill an existing vacancy. Working at our Woodstock location, your responsibilities will include the following:

Job Duties

• As part of our team, compliance with all relevant health and safety regulations, policies, procedures, and Life Saving Golden Rules will be essential.
• Support production department in meeting goals and objectives by ensuring all employees comply with company policies and procedures, current health and safety legislation, and the Collective Agreement.
• Fulfill the responsibilities as identified in the performance and attendance management processes.
• Provide training to co-workers and help maintain standard operating procedures, best practices, and job-safe practices to ensure the transfer of knowledge to others.
• Clearly vet, enter, and update customer orders and material releases with impeccable accuracy into the company business system.
• Maintain and update as required all pricing information in the designated IT system.
• Interpret and enter all customer release data while ensuring it aligns with the mill capacity planning information.
• Maintain and manage customer released to the allotted material authorization, target zero obsolescence at program close-out.
• Assist in entering all prototype orders and support their delivery.
• Maintain and manage customer RFQ log and publish regular updates to the commercial group.
• Manage customer A/R items and update accounting departments accordingly.
• Review and acknowledge all customer POs at specified update intervals (i.e. annual or quarterly indexed pricing agreements) and maintain the customer contract files.
• Manage both internal and external customer expectations.
• Work closely with the materials, manufacturing, and scheduling groups to ensure customer requirements are met wherever possible.
• Assist in the development of MRF (forecasting) and business planning assumptions.
• Special assignments as requested.

• General knowledge of business drivers and fundamentals is required.
• General knowledge of company’s operations, products, and processes is considered an asset.
• Knowledge of/experience in the automotive/tubing industry considered an asset.
• Must possess excellent people skills and work well in a team environment.
• Critical to have excellent written and verbal communication, planning, and organizational skills, with the ability to problem-solve independently.
• Must be proficient in computer technologies, including Excel.
• Must possess a solid understanding of business practices, scheduling, and manufacturing operations.
• Must be a goal-oriented self-starter, capable of handling many tasks in a fast-paced environment while placing a high value on customer service and integrity.
• Must demonstrate an ability to focus on detailed information and be able to process accordingly.

What we’ll offer

• Competitive compensation package
• Health and dental benefits
• Pension plan
• Professional development opportunities