Service Technician

About Us!

HYDMECH has been a leader in industrial sawing solutions for over four decades, known for engineering innovation, unmatched reliability, and a commitment to supporting metalworking industries across North America. What began as a pioneering Canadian company has grown into a globally recognized brand, driven by continuous improvement, customer partnerships, and a team of dedicated people who take pride in building exceptional machinery.

HYDMECH is part of the MEP Group (Italy) and Group Legris Industries (France). You will be part of a global organization with locations in Canada, USA, Europe, China and South America where advancement from within the organization is supported!

About the Opportunity!

Reporting to the Engineering Manager, this position supports distributors and end users in the field and by phone with troubleshooting and repairing industrial metal-cutting saws. The role also includes performing final inspections of completed machines before shipment.

WHAT WILL YOU DO?

• Trouble shooting problems in mechanical, electrical, electronics, hydraulic and pneumatic systems in the saws
• Provide instructions to distributors and/or end users on the repair of saws
• Travel to distributor and/or end user cites to install or repair equipment
• Research and study electrical, electronic, hydraulic, pneumatics and mechanical schematics and technical drawings to find resolution to complex repair concerns.
• Perform in house final inspection of machines before shipment.
• Update field service issues in company Service Database (HEAT)

This job posting does not form part of the employee’s contract of employment but is provided for guidance. The precise duties and responsibilities of any job may be expected to change over time. 

This is an onsite position located at 1079 Parkinson Road.

Travel is required 50% of the time throughout North America and at times internationally.

WHAT DO YOU BRING?

• High school diploma (or equivalent)
• 3+ years of relevant work experience
• Experience in millwright or auto mechanic trade preferred
• Proven mechanical, analytical and problem-solving capabilities.
• Excellent communication and teamwork skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Eagerness to learn and contribute in a fast-paced manufacturing environment.
• Proven communication, interpersonal and negotiation skills when working with suppliers and internal teams
• Highly organized with the ability to manage multiple priorities in a fast-moving environment
• Proficient with Microsoft Office tools
• Strong analytical skills with a focus on data-driven decision-making 
• Adaptable with a growth mindset and willingness to learn, grow and develop
• Demonstrated ability to work independently or within a team setting.
• Aptitude for critical thinking, problem-solving, and decision-making

The Ontario pay range for this position is $ 55,000 to $65,000 annually, prorated for the term of the contract. Ultimately, in determining pay, we will consider the successful candidate's experience, skills, knowledge, and other job-related factors.